Product
Product strategy, discovery, requirement scoping, prioritisation, stakeholder alignment, and roadmap thinking.
Product, UX, and AI-assisted delivery | Sydney
8+ years across SaaS, EdTech, IoT, and service platforms, with hands-on ownership from framing and information architecture to launch and iteration.
Product strategy, service design, UX structure, and AI-assisted execution for teams that need clarity, trust, and momentum.
Selected work
A focused set of projects that show how I define problems, structure systems, and move work from ambiguity to release.
Featured project
Built and launched a live service platform for emotional wellbeing, cultural integration, and community support, turning a trust-sensitive concept into a structured digital system with clear service boundaries, user pathways, and operational credibility.
Role Founder, product lead, UX and IA lead
What I owned service framing, information architecture, trust design, content structure, AI-assisted build workflow, launch coordination
Why it matters recent proof of end-to-end product thinking, execution judgment, and live delivery
Open case study
Designed a multi-role smart community workflow that combined AI recognition with operational fallback, helping property teams handle monitoring, incident tracing, and exception management more efficiently.
Owned problem framing, dashboard structure, mini-program flow design, and delivery coordination across property and security scenarios.
Simplified complex teaching and assessment workflows across classroom software and exam systems, making multi-step tasks easier to learn, faster to complete, and more consistent across products.
Covered user research, task flow redesign, information architecture, and interface decisions for teacher-facing products.
Led interaction and experience work for a classroom software line with complex teaching scenarios, helping bring more structure, consistency, and usability across multi-version releases.
Focused on information architecture, interaction design, feature planning support, and iterative product evolution.
Writing
A small set of writing on how I think about framing, workflows, trust, AI interaction, and execution.
How I used AI to check whether the product logic I defined was actually reflected in APIs, storage choices, and cross-platform data flows.
A practical reflection on how I used AI to diagnose a 504 outage, confirm a crypto-mining attack, and work through recovery step by step.
Why AI is changing the hidden assumptions behind product work, and why workflow design now matters more than document production alone.
Why I redefined Soulful Asia from a simple public website into a working product system with content operations, member flows, and an API-first foundation.
Capabilities
The value is not just in tools or titles. It is in being able to connect product, UX, and delivery in one workflow.
Product strategy, discovery, requirement scoping, prioritisation, stakeholder alignment, and roadmap thinking.
Interaction design, information architecture, workflow design, prototyping, service logic, and interface clarity.
AI-assisted workflows, content systems, cross-functional delivery, iterative launch support, and operational structure.
Resume
Product strategy, product discovery, requirement scoping, user research, service design, interaction design, wireframing, prototyping, information architecture, roadmap prioritisation, cross-functional delivery, and AI-assisted workflows.
About
My background combines product management, product design, UX strategy, and execution. I am most useful in teams that need someone who can connect discovery, structure, interface thinking, content logic, and delivery.
I also bring cross-cultural and community-oriented perspective, which is useful when the work requires sensitivity, service framing, and clear communication across different audiences.