Product
Product strategy, discovery, requirement scoping, prioritisation, stakeholder alignment, and roadmap thinking.
Product, UX, and AI-assisted delivery | Sydney
8+ years across SaaS, EdTech, IoT, and service platforms, with hands-on ownership from framing and information architecture to launch and iteration.
Product, UX, and AI-assisted execution across strategy, structure, and launch.
Selected work
A focused set of projects that show how I define problems, structure systems, and move work from ambiguity to release.
Featured project
Founded and built ASA as a non-profit mental health education and cultural integration platform for East Asian communities, leading the website and operations platform from 0 to 1.
Role ASA founder, product design lead, UX designer, AI-assisted developer
What I owned product direction, front-end and back-end structure, key flows, information architecture, development coordination, and launch
Why it matters clear 0-to-1 proof across product, design, development, and live delivery
Led PM and UX work for a smart community platform and vehicle-search mini program, using CCTV-based alerts, web management, and frontline fallback flows to support 24-hour community operations.
Covered user interviews, information architecture, interaction documents, mini-program fallback design, alarm handling flows, and measurable operational results.
Reworked the O2O exam system and a later English test app through information architecture simplification, component unification, visual specifications, and detailed workflow optimization.
Included menu simplification, layout restructuring, Sketch library building, componentized production, and retention improvements in the app redesign.
Worked on Whiteboard 8.0 and Multi-screen Interaction 2.0 under a major product-line redesign, covering research, interaction definition, gesture rules, iteration, and classroom workflow optimization.
Included stakeholder and scenario analysis, information architecture, instrumentation planning, and multiple launch-facing redesign cases across teaching products.
Writing
A small set of writing on how I think about framing, workflows, trust, AI interaction, and execution.
How I used AI to check whether the product logic I defined was actually reflected in APIs, storage choices, and cross-platform data flows.
A practical reflection on how I used AI to diagnose a 504 outage, confirm a crypto-mining attack, and work through recovery step by step.
Why AI is changing the hidden assumptions behind product work, and why workflow design now matters more than document production alone.
Why I redefined Soulful Asia from a simple public website into a working product system with content operations, member flows, and an API-first foundation.
Capabilities
The value is not just in tools or titles. It is in being able to connect product, UX, and delivery in one workflow.
Product strategy, discovery, requirement scoping, prioritisation, stakeholder alignment, and roadmap thinking.
Interaction design, information architecture, workflow design, prototyping, service logic, and interface clarity.
AI-assisted workflows, content systems, cross-functional delivery, iterative launch support, and operational structure.
Resume
Product strategy, product discovery, requirement scoping, user research, service design, interaction design, wireframing, prototyping, information architecture, roadmap prioritisation, cross-functional delivery, and AI-assisted workflows.
About
My background combines product management, product design, UX strategy, and execution. I am most useful in teams that need someone who can connect discovery, structure, interface thinking, content logic, and delivery.
I also bring cross-cultural and community-oriented perspective, which is useful when the work requires sensitivity, service framing, and clear communication across different audiences.