Product, UX, and AI-assisted delivery | Sydney

I turn ambiguous ideas into structured products, clear workflows, and shipped experiences.

8+ years across SaaS, EdTech, IoT, and service platforms, with hands-on ownership from framing and information architecture to launch and iteration.

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Product strategy, service design, UX structure, and AI-assisted execution for teams that need clarity, trust, and momentum.

8+ years across product, UX, and delivery Problem framing, information architecture, workflow design, launch execution SaaS, EdTech, IoT, and trust-sensitive service platforms

Selected work

Projects that show product judgment and execution range

A focused set of projects that show how I define problems, structure systems, and move work from ambiguity to release.

Featured project

Soulful Asia

Founded and built ASA as a non-profit mental health education and cultural integration platform for East Asian communities, leading the website and operations platform from 0 to 1.

Role ASA founder, product design lead, UX designer, AI-assisted developer

What I owned product direction, front-end and back-end structure, key flows, information architecture, development coordination, and launch

Why it matters clear 0-to-1 proof across product, design, development, and live delivery

Case Product

Real website screenshot for Soulful Asia service platform case study

Product management Smart community platform

AI Cloud Eye Smart Community

Led PM and UX work for a smart community platform and vehicle-search mini program, using CCTV-based alerts, web management, and frontline fallback flows to support 24-hour community operations.

Covered user interviews, information architecture, interaction documents, mini-program fallback design, alarm handling flows, and measurable operational results.

Case Product Company

Product and UX design Education workflow redesign

Education Workflow Redesign

Reworked the O2O exam system and a later English test app through information architecture simplification, component unification, visual specifications, and detailed workflow optimization.

Included menu simplification, layout restructuring, Sketch library building, componentized production, and retention improvements in the app redesign.

Case Product Company

Product design Core platform

HiteVision Pie Product Line

Worked on Whiteboard 8.0 and Multi-screen Interaction 2.0 under a major product-line redesign, covering research, interaction definition, gesture rules, iteration, and classroom workflow optimization.

Included stakeholder and scenario analysis, information architecture, instrumentation planning, and multiple launch-facing redesign cases across teaching products.

Case Product Company

Writing

Notes on product thinking, interaction design, and AI-assisted work

A small set of writing on how I think about framing, workflows, trust, AI interaction, and execution.

Editorial cover for data alignment article

Systems thinking

I designed the data architecture, but I could not see the database

How I used AI to check whether the product logic I defined was actually reflected in APIs, storage choices, and cross-platform data flows.

Incident response

When the website suddenly went down, AI helped me investigate a real server intrusion

A practical reflection on how I used AI to diagnose a 504 outage, confirm a crypto-mining attack, and work through recovery step by step.

Editorial cover for product manager role article

Product management

When old assumptions stop holding, product managers need to rebuild how they work

Why AI is changing the hidden assumptions behind product work, and why workflow design now matters more than document production alone.

Editorial cover for Squarespace to custom article

Platform strategy

From Squarespace to a custom system: when a website is no longer enough

Why I redefined Soulful Asia from a simple public website into a working product system with content operations, member flows, and an API-first foundation.

Capabilities

The value is not just in tools or titles. It is in being able to connect product, UX, and delivery in one workflow.

Product

Product strategy, discovery, requirement scoping, prioritisation, stakeholder alignment, and roadmap thinking.

UX and design

Interaction design, information architecture, workflow design, prototyping, service logic, and interface clarity.

Execution

AI-assisted workflows, content systems, cross-functional delivery, iterative launch support, and operational structure.

Resume

Current role fit and experience

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Current positioning

Product Manager
Product Designer
UX Strategy
AI-Assisted Delivery

Selected experience

2025-Present Association of Soulful Asia
2021-2023 Beijing Zhiwu Technology Center
2019-2021 Beijing Qingyue Technology Co.
2018-2019 17EdTech
2016-2018 HiteVision Technology Co.

Core capabilities

Product strategy, product discovery, requirement scoping, user research, service design, interaction design, wireframing, prototyping, information architecture, roadmap prioritisation, cross-functional delivery, and AI-assisted workflows.

About

A hybrid background with a clear current focus.

My background combines product management, product design, UX strategy, and execution. I am most useful in teams that need someone who can connect discovery, structure, interface thinking, content logic, and delivery.

I also bring cross-cultural and community-oriented perspective, which is useful when the work requires sensitivity, service framing, and clear communication across different audiences.